Global positioning and service reports on BlackBerry
Deploying a solution for automating service reports, and geopositioning its technicians for less than 150 euro spent per person. Challenge met!
The company La Chaleur et L’Eau is modernising for less by deploying the mobile token solution!
La Chaleur et L’eau is an SME of 8 people active in the heating and plumbing sector. The management wanted to maximise the field operations of the company to better monitor them and to provide better service to its customers, and did so by limiting its investment. Initially, the hope was to test our “traditional” global positioning solution based on a GPS beacon installed in the technician’s vehicle. mobile token offered to test the alternative offered by the smartphone-based GPS in parallel, offering the advantage of allowing the use of the tool integrated with service reporting, and taking photos.
After testing the two approaches, the choice went to the mobile application. “It really has so many more benefits and we couldn’t invest in a tracking box. On the other hand, there is the cost of the smartphone (150 euro). But with taking pictures, we have so many more options for reporting our operations. I can even help my own technicians out!”
With the GPS Tracking plugin, La Chaleur et L’Eau has access to trips taken (km, speed etc.) just as if they were equipped with a GPS beacon in the vehicle.
“And again, no discussion with the workers regarding their private lives. When the day is over, they are “off the radar”. Servie hours are recorded automatically and they tally the hours worked at the customer’s. Finally, the worker no longer has to waste time filling out work orders or delivery sheets! He can focus on his work and make the best use of his time”.
To sum up, the field staff uses a smartphone and the aidoo mobile application. In the morning, everyone starts his day by opening the application and starting his workday. The worker instantly receives his schedule. Once at the customer’s, the technician starts his work and takes several photos of his work. When he’s done, he closes the job with an appropriate status (finished, interrupted, to be reschedules etc.) and checks his smartphone to get the next job to go out on. At the end of the day, his workday is done.
The boss has a real-time view of the location of the technician and the progress of his work via his web browser.
When asked whether the staff would come to use the application, he replied: “It’s true that we had to follow his staff closely in the first few weeks of using the application. It is really simple to use, but people sometimes forget to start or complete their service. Being able to correct the data on the web interface helps me a lot in getting good service hours and in preparing my billing. What’s more, the client doesn’t argue any more when I show him the hours tally on the GPS.
Now they really get it and it’s became a great work tool for them.”
Eltherm automates the mobility incentives
Isolation-company Eltherm is well known in the construction world as a symbol for knowledge in isolation techniques and their applications. Eltherm has a unique crew of isolation specialists that exists of twelve motivated and experienced placers.
They have chosen the mobile token geolocalisation solution. Their trucks are equipped with a track & trace-system to which their personnel can identify themselves. This way, the mobility incentives are calculated, considering the driver and the passengers. After possible corrections the responsible of personnel can send fully automatic the registration of km to Group S for the payments of the mobility incentives.
Liftinc: mobile in the lift
Liftinc is a company specialized in maintenance and modernization of elevators. Founded in 2004 in Brussels, Liftinc has seen sustained growth and decided to trust in Mobile Token, and his business partner ARWAC, for the computerization of its field activities. 
The three basic modules of the Mobile Token solution have been deployed, phased manner. Initially, geolocation ( track and trace) of their fleet of vehicles to optimize their use, and ensure a certain level of control. Then the planning and dispatching tool for the services (repair, maintenance of elevators) to the technicians, equipped with a simple mobile phone (Nokia) and Aidoo for the reception of the missions and encoding of the working hours.
After a few hours of training, Liftinc was fully operational with the 100% packaged Mobile Token solution!
Leader Price automates its quality audits
Leader Price has decided to automate the quality audits carried out in a store with the aidoo mobile application from mobile token.
Leader Price is a single brand that respects the diversity of cultures and the difference in values with offers tailored to the needs of customer. Providing quality products that meet the daily needs at the most competitive prices throughout the year is their motto. No wonder they decided to automate and industrialize regular quality audits made in a store. Produced by an independent team, they allow management to Leader Price , and store managers, to have complete reports , illustrated with numerous pictures. All in real time without human intervention!
Throughout the year, there are dozens of criteria which are monitored systematically in supermarkets of the group, from the reception in the parking lot, until cash registration, through the various departments. .. The collection of this data is done with the aidoo mobile application from Mobile Token, deployed on a BlackBerry 8520 device. In case of quality problem in the shop, a picture is taken and sent to Leader Price who immediately notifies the store manager.
A good example of mobile deployment at the service of customers!
T.Palm has chosen mobile token
T.Palm, the general contractor specializing in homes-on-key door, has equipped 
its entire fleet of vehicles (vans, trucks …) and all its field staff with the track and trace solution from Mobile Token. After Thomas&Piron , it is another great reference in the field of construction that has Mobile Token the honor to serve.
Over 150 vehicles are now equipped with a complete solution for geolocation, but also the production of mobility data, to automate the payment of incentives for mobility and the calculation of projects costs. This deployment has been integrated with the ERP BO-Office KPD, very widespread in the construction sector.